Your personal information matters, and okaylaro takes the responsibility of handling it seriously. This Privacy Policy explains clearly what data we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own information.
Last Updated: January 2025
Before getting into the full details, here's the short version of what okaylaro's approach to your data actually means in practice.
All personal data transmitted between your device and okaylaro's servers is protected by SSL/TLS encryption. Financial transaction data is handled through certified, secured payment gateways — no card or bank details are stored on okaylaro's own servers.
Okaylaro does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used to provide and improve okaylaro's services — not to generate revenue through data brokerage.
Filipino players have specific rights over their personal data at okaylaro — including the right to access, correct, and request deletion of their information. These rights are explained in full in this policy and can be exercised by contacting our support team.
Okaylaro follows a data minimisation principle — we collect only the personal information required to operate a safe, compliant gaming platform. We don't ask for information we don't need, and we don't retain data longer than required by law or operational necessity.
Okaylaro's privacy practices are designed to comply with the Republic Act 10173 — the Data Privacy Act of 2012 of the Philippines. This means your data rights as a Filipino player are protected under local law, not just internal policy.
If okaylaro updates this Privacy Policy in a way that materially affects your rights or how your data is used, you will be notified via your registered email address and through an on-platform notice before the change takes effect.
This Privacy Policy describes how okaylaro ("we," "us," or "our") collects, uses, stores, and protects the personal information of players who register and use the okaylaro online casino and sportsbook platform, accessible at okaylaro.com.
Okaylaro is committed to handling your personal data responsibly and in accordance with the Republic Act 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. This policy applies to all individuals who interact with okaylaro — whether as registered players, visitors to our website, or people who contact our customer support team.
By registering an account at okaylaro, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this policy, please do not create an account or continue to use the okaylaro platform.
Okaylaro acts as the data controller for the personal information of its registered players and website visitors. This means okaylaro is responsible for determining why and how your personal data is processed.
Okaylaro has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. If you have concerns about how your personal data is being handled, you may contact the DPO directly at the email address provided in the Contact Us section of this policy.
Okaylaro collects personal data from players through several means: directly from you when you register or interact with the platform, automatically when you use the platform, and from third-party service providers such as payment processors and identity verification services.
Okaylaro uses your personal data for specific, legitimate purposes. The table below summarises the primary purposes and the type of data involved for each:
| Purpose | Data Used | Basis |
|---|---|---|
| Account registration and management | Name, email, mobile number, date of birth | Contract |
| Identity verification (KYC) | Government ID, name, date of birth, address | Legal obligation |
| Processing deposits and withdrawals | Payment method reference, transaction amounts | Contract |
| Customer support and dispute resolution | Account details, communication logs | Contract / Legitimate interest |
| Fraud prevention and AML compliance | Transaction data, device data, IP address, ID | Legal obligation |
| Responsible gaming monitoring | Betting behaviour, session data, account history | Legal obligation / Legitimate interest |
| Platform improvement and analytics | Session data, device data, game interaction | Legitimate interest |
| Promotional communications (with consent) | Email address, mobile number, preferences | Consent |
Okaylaro will not use your personal data for any purpose not listed above without first notifying you and, where required, obtaining your consent.
Under the Data Privacy Act of 2012 of the Philippines, okaylaro processes personal data on the following legal grounds:
Okaylaro does not sell your personal information. However, to operate a licensed, compliant gaming platform in the Philippines, we do share data with specific third parties in limited, controlled circumstances:
To process your deposits and withdrawals, okaylaro shares relevant transaction data with Philippine payment processors including GCash, Maya, GrabPay, Coins.ph, and banking institutions. These providers receive only the information necessary to execute your specific transaction and are bound by their own data protection obligations under Philippine law.
Okaylaro works with third-party KYC (Know Your Customer) service providers to verify the identity of players. These providers process your identity documents under strict security protocols and data processing agreements. They do not retain your data beyond the verification process unless required by law.
Okaylaro is legally obligated to share information with Philippine regulatory bodies and law enforcement agencies when required to do so — for example, in relation to anti-money laundering investigations, tax reporting, or responses to lawful court orders. These disclosures are made only to the extent required by applicable Philippine law.
Okaylaro uses third-party service providers for hosting, security, analytics, and customer support tools. These providers act as data processors under agreements that require them to handle your data securely and in accordance with okaylaro's instructions. They are not permitted to use your data for their own purposes.
Okaylaro uses cookies and similar technologies on its website and platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you interact with the platform.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the okaylaro platform. For marketing cookies, you may also withdraw consent at any time by contacting support.
Okaylaro retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Philippine law. The following general retention periods apply:
When data is no longer required for any legitimate purpose and no legal retention obligation applies, okaylaro securely destroys or anonymises it.
Under the Data Privacy Act of 2012 of the Philippines, you have specific rights in relation to your personal data held by okaylaro. These rights are summarised below. To exercise any of them, contact okaylaro's support team or Data Protection Officer.
Request a copy of the personal data okaylaro holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data. Most basic account details can be updated directly in your account settings.
Request deletion of your personal data where there is no legitimate reason for okaylaro to continue holding it. Note that legal retention obligations may limit this right.
Request that okaylaro limits how your data is used in certain circumstances — for example, while the accuracy of data is being disputed.
Request your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
Object to the processing of your personal data where okaylaro relies on legitimate interest as its legal basis, including for marketing communications.
Okaylaro will respond to data rights requests within 30 calendar days of receipt. Requests that are complex or numerous may take longer, in which case we will inform you within the initial 30-day window. There is no charge for exercising your data rights unless requests are manifestly unfounded or excessive.
If you believe okaylaro has not handled your data rights request appropriately, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Okaylaro implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, okaylaro will notify affected players and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with the requirements of the Data Privacy Act of 2012.
Okaylaro's platform is strictly for adults aged 21 and above. Okaylaro does not knowingly collect or process personal data from anyone under the age of 21. The platform implements age verification measures at registration to prevent underage access.
If okaylaro becomes aware that it has inadvertently collected personal data from a person under the age of 21, that data will be deleted immediately, the associated account will be closed, and any funds deposited will be returned to the original payment method.
If you are a parent or guardian and believe your child has registered at okaylaro, please contact support immediately with relevant details so the matter can be investigated and resolved promptly.
Okaylaro reviews and updates this Privacy Policy periodically to reflect changes in the platform, applicable Philippine law, or okaylaro's data processing practices. The date of the most recent revision is shown at the top of this page.
Where changes are material — meaning they significantly affect your rights or how your data is processed — okaylaro will notify you in advance via your registered email address and through a prominent notice on the platform. You will have the opportunity to review the updated policy before the changes take effect.
Continued use of the okaylaro platform after an updated Privacy Policy has been communicated constitutes your acceptance of the revised policy. If you do not agree with any change, you should stop using the platform and may request account closure by contacting support.
If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how okaylaro handles your personal information, you can reach us through the following channels:
Okaylaro aims to respond to all privacy-related enquiries within 5 business days and to resolve data rights requests within 30 calendar days, as required by the Data Privacy Act of 2012.
If you feel that okaylaro has not adequately addressed your privacy concern, you have the right to file a complaint with the National Privacy Commission of the Philippines.
Register your free account today — your personal information is protected under the Data Privacy Act of 2012, and your winnings go straight to GCash. Built for Filipino players, every step of the way.